Unilever

About the project

Unilever needed a cohesive digital experience across multiple brands—Vaseline, Conimex, and Good Humor. Each brand had unique needs, but all had to follow Unilever’s strict design guidelines while ensuring a clear and engaging user experience.


As a UX Designer, I focused on refining layouts, improving content hierarchy, and optimizing navigation to help users find information faster while maintaining brand consistency.

The challenges

  1. Strict Guidelines: Ensuring every design adhered to Unilever’s extensive design standards, including layout rules, typography, and colour schemes.


  1. Stakeholder Collaboration: Managing input and feedback from multiple teams for each brand, which required clear communication and quick revisions.


  1. Time Pressure: Delivering high-quality designs across brands within tight deadlines.


  1. Limited UX Focus: Focusing on UI layouts and copy improvements without conducting user interviews or research due to time and resource constraints.

The problem

The Problem: A Confusing and Unclear Experience


The websites had navigation and content issues, leading to:

❌ Users struggling to find information

❌ High drop-off rates due to unclear page layouts

❌ Lower engagement on key product pages


Our goal was to make the experience simpler, clearer, and more engaging while staying true to each brand’s identity.

Conimex – Website Structure & Copy Refinement

Before:

• Cluttered layout and confusing navigation made it hard for users to explore the site.


After:

✅ Streamlined navigation improved user flow.

✅ Better content hierarchy highlighted key products and recipes.


📉 Result: 25% reduction in bounce rate due to clearer structure.

Vaseline – Product Landing Page

Vaseline – Optimizing the Product Landing Page


Before:

• Overloaded with information, making it hard to scan.

• Poor navigation led to low time spent on pages.


After:

✅ Improved page flow made it easier for users to explore product benefits.

✅ Prioritized key content to highlight featured products and skincare tips.


📈 Result: More engagement on product pages and improved discoverability.

My role

🎯 Vaseline: Designed a user-friendly product landing page for new product launches.

🎯 Conimex: Improved overall website navigation, structure, and content readability.

🎯 Good Humor: Created a seasonal promotional landing page to drive engagement.


Each project focused on simplifying the user experience while ensuring brand consistency.

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What I Learned

🔹 Balancing brand consistency with usability – Adapting designs while staying within strict guidelines.

🔹 Collaboration across diverse teams – Working with different brand teams required clear communication and quick decision-making.

🔹 The power of clear layouts – Simple, structured designs improve usability, even with limited UX flexibility.

The outcome

This project was a great example of how small but strategic UX improvements can have a big impact on engagement and usability.

📉 25% Reduction in Bounce Rate

Vaseline & Conimex saw lower drop-offs due to clearer layouts.

📈 30% Increase in Recipe Searches

Conimex’s site structure made recipes easier to find.

📢 40% Increase in Engagement

Good Humor’s promotional page performed well, with clear CTAs driving user interaction.